Welcome to Friction Studio! We are a Shopify agency specializing in designing and building Shopify stores. Please read these Terms of Service ("Terms") carefully before using our website (the "Site") or engaging in our services. By accessing our Site and/or using our services, you agree to be bound by these Terms.
1. Acceptance of TermsBy accessing and using our Site or services, you accept and agree to these Terms, our Privacy Policy, and any other agreements, guidelines, or additional terms that may be applicable. If you do not agree to these Terms, please do not use our Site or services.
2. Services ProvidedFriction Studio provides design, development, SEO, social media integration, ongoing support, and other related services for Shopify stores ("Services"). Specific project details, timelines, and deliverables are outlined in individual proposals provided to clients.
3. Client ResponsibilitiesClients agree to provide all necessary materials, information, and approvals required for Friction Studio to perform Services. Delays in providing these resources may affect project timelines. Clients are responsible for the accuracy and legality of any content, images, or other materials provided to us.
4. Payment Terms- *Project Fees*: A project proposal will outline the scope, timeline, and fees. A deposit is required upfront, and final payment is due upon project completion or as agreed in the proposal.
- *Payment Methods*: Payments can be made via credit card, bank transfer, or any other method agreed upon in the proposal.
- *Late Payments*: Late payments may result in project delays, service suspension, or termination.
5. Refund PolicyDue to the nature of custom work and digital services, all fees are non-refundable once a project begins. Exceptions may be made in certain cases, and such exceptions will be handled at the sole discretion of Friction Studio.
6. Ownership of DeliverablesUpon full payment, Friction Studio transfers ownership of the final, approved designs and code to the client. Friction Studio retains ownership of all unused concepts, drafts, and any proprietary tools or resources developed during the project.
7. Intellectual PropertyFriction Studio respects the intellectual property of others and expects clients to do the same. Clients must provide only original or properly licensed materials for use in the project. Friction Studio retains the right to use completed projects for portfolio and marketing purposes, unless otherwise agreed upon.
8. Confidentiality We understand the importance of confidentiality and agree to keep client information and project details private. We will not disclose client information without prior consent unless required by law.
9. Warranties and Limitation of Liability- *Warranties*: Friction Studio provides Services "as is" without warranties of any kind, either express or implied.
- *Limitation of Liability*: To the fullest extent permitted by law, Friction Studio shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our Services, including but not limited to loss of revenue, data, or profits.
10. Amendments to TermsFriction Studio reserves the right to amend these Terms at any time. Changes will be effective immediately upon posting on our Site. Your continued use of our Site or Services after any amendments indicates your acceptance of the new Terms.
11. TerminationFriction Studio reserves the right to terminate or suspend any project or engagement with clients who violate these Terms or engage in conduct harmful to our team, business, or other clients.
12. Governing LawThese Terms and any disputes arising out of or related to these Terms shall be governed by the laws of Jaipur jurisdiction.
13. Contact Information For any questions regarding these Terms, please contact us at:
*Friction Studio*
Jaipur Rajasthan , 302022
hello@friction.studio